Returns & Exchanges
At Who Gives A Crap, we want you to love your purchase, but if you're not 100% satisfied with your eco-friendly goods, we offer a 30-day money-back guarantee. Whether it's a change of heart or a shipping hiccup, we are here to make things right for you and the planet.
Check Your Eligibility
Ensure your return is initiated within 30 days of delivery and that the items are in their original, unopened packaging to qualify for a full refund.
Contact Our Support Team
Shoot an email to our 'Happiness Heroes' with your order number and the reason for your return to receive a prepaid shipping label.
Pack and Ship
Securely box up your items, attach the provided return label to the outside of the package, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing